FAQ
General Product Information
Q: What types of products do you offer?
A: We provide multi-sensory, color-coded educational tools including mnemonic stickers, worksheets, cheat sheets, and memory kits. Every product includes a free Google PDF version for seamless digital access.
Q: Who are your products for?
A: Our tools are designed for K–12 learners but are adaptable for higher education, adult learners, and anyone looking to boost focus, memory, and organization.
Q: Do I need a teacher or one-on-one support?
A: Not at all! Our system is self-guided. Learners can confidently use the tools independently at home, in the classroom, or during therapy. Step-by-step instructions make it easy to follow.
Q: Does this replace the curriculum?
A: No. Our products enhance and support existing lessons rather than replace them.
Q: Can these tools support IEPs or accommodations?
A: Yes! The strategies are flexible, research-based, and designed to complement IEPs and individualized learning plans.
Q: What formats are available?
A: Print, digital, and audio versions are available to support every learning style.
Q: Where can I use these tools?
A: They’re perfect for classrooms, tutoring centers, therapy sessions, or home use.
Q: How much prep is needed?
A: None. Materials are ready-to-use right out of the box.
Q: Are these methods research-backed?
A: Absolutely. All tools are grounded in cognitive science, color psychology, and the Universal Design for Learning (UDL) framework.
Ordering & Payments
Q: How do I place an order?
A: Orders can be made directly on our website. Simply add products to your cart and check out.
Q: What payment methods are accepted?
A: We accept major credit cards, PayPal, and other secure payment options.
Q: Why purchase digital stickers before physical ones?
A: Digital stickers provide instant access, while physical products may take a few days to ship.
Q: Are these tools suitable for all ages?
A: Yes — they’re effective for learners from 1st grade through adulthood.
Q: Are there first-time customer discounts?
A: Yes! Subscribe to our newsletter or check the homepage for exclusive offers.
Shipping & Returns
Q: Can I track my order?
A: Digital products don’t require tracking. Physical sticker orders include tracking information via email.
Q: What is your return policy?
A: Returns are accepted within 30 days for unused products in original packaging. Contact us for instructions.
Q: What are shipping costs?
A: Shipping is calculated at checkout based on your location. Digital products have no shipping fees.
Q: When is payment due?
A: Full payment is due at the time of purchase.
Data Privacy & Security
Q: How does Category Minds protect student data?
A: We follow FERPA compliance and best practices to secure student information. Data is never sold or shared for marketing.
Q: What is FERPA, and why does it matter?
A: FERPA is a federal law protecting the privacy of student education records, ensuring that information is secure and shared only with authorized parties.
Q: Does Category Minds collect personal student information?
A: Only when authorized by schools or districts, and solely for educational purposes.
Q: How is data security ensured?
A: We use encryption, access controls, and regular monitoring to keep all data safe.
Q: Can schools request access or deletion of student data?
A: Yes. Schools can contact us at categoryminds@gmail.com to request access, corrections, or deletion.
Q: Is student data shared with third parties?
A: No. Student information is never shared with unauthorized parties.
Q: Who can I contact with data privacy concerns?
A: Reach out anytime at categoryminds@gmail.com. We’re happy to assist.