FAQ
What types of products do you offer?
We offer a variety of educational products, including mnemonic stickers, worksheets, cheat sheets, and more, designed to enhance memory retention and learning. All products come with a free Google PDF to support your learning experience.
How do I place an order?
Orders can be placed directly on our website. Simply add the desired products to your cart and proceed to checkout.
What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and other secure payment options.
What is your return policy?
We accept returns within 30 days of purchase if the products are unused and in original packaging. Please contact us for return instructions.
How can I contact you for more questions?
You can reach us via the contact form on our website or email us directly at categoryminds@gmail.com.
Why should I purchase digital stickers before in-person products?
We encourage you to purchase digital stickers first, as they provide immediate access, while in-person products may take additional shipping time.
Are your products suitable for all ages?
Yes, our products are designed for students of all ages, starting from 1st grade, and are beneficial for anyone seeking to improve their memory and learning abilities.
Do you offer discounts for first-time customers?
Yes, we often provide special promotions for first-time customers. Be sure to check our website or subscribe to our newsletter for the latest offers!
Can I track my order?
Since most of our products are digital, tracking is not applicable. For physical in-person sticker orders, you will receive tracking details via email once your order is shipped.
Are your products aligned with research-based practices, such as those from the What Works Clearinghouse (WWC)?
Yes, our products are developed using research-based methods that align with best practices supported by educational research, including strategies like color psychology, mnemonic devices, and multi-sensory learning. These techniques are designed to improve memory retention and support diverse learning styles, particularly for neurodiverse learners. While our products follow these research-backed principles, we do not claim direct endorsement by the What Works Clearinghouse (WWC).
How does Category Minds protect student data?
At Category Minds LLC, protecting student data privacy is a top priority. We comply fully with the Family Educational Rights and Privacy Act (FERPA) and follow best practices to keep student information secure and confidential.
We do not collect student data directly unless authorized by schools or districts, and we never sell or share student information with third parties for marketing purposes.
For detailed information, please read our Student Data Privacy Policy.
What is FERPA and why does it matter?
FERPA is a federal law that protects the privacy of student education records. Compliance with FERPA ensures that student information is handled responsibly and only shared with authorized parties.
Does Category Minds collect personal student information?
We do not collect personal student information directly from users unless explicitly authorized by a school or district. When data is collected, it is used only for educational purposes and handled securely.
How does Category Minds ensure data security?
We implement industry-standard security measures such as encryption, access controls, and regular system monitoring to protect all data we process.
Can schools request access to or deletion of student data?
Yes. Schools and districts can request access, correction, or deletion of student data at any time by contacting us at categoryminds@gmail.com.
Does Category Minds share student data with third parties?
No. We do not sell or share student information with unauthorized third parties or use it for advertising or marketing.
What should I do if I have concerns about data privacy?
You can contact our data privacy team anytime at categoryminds@gmail.com. We’re committed to addressing all privacy concerns promptly.
Shipping
In-Person Stickers: Shipping costs for in-person sticker orders are calculated during checkout based on your location.
Digital Products: Digital products are available for instant download, with no shipping fees.
Payment Methods: We accept credit cards, PayPal, and other secure payment options.
Payment Timing: Full payment is due at the time of purchase.