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Refund Policy

At Category Minds™, your satisfaction is our priority. If you have concerns about your purchase, please review this policy to see if you are eligible for a refund or replacement.

​Physical Products (Stickers)

  • Defective or Damaged Items: If your item arrives defective or damaged, contact us within 5 days of delivery to request a return or exchange.

  • Dissatisfaction: If you are not satisfied with your purchase, contact us within 10 days of receiving the item, and we will do our best to assist you.

Digital Products
Due to the nature of digital content, all sales are final. Refunds may only be considered in the following situations:

  • Non-Delivery: If you do not receive access to your digital product within 24 hours of purchase.

  • Technical Issues: If technical problems prevent use of the product, contact us for support or possible solutions.

How to Request a Refund
To request a refund, please email categoryminds@gmail.com with:

  1. Your order number or proof of purchase

  2. A detailed description of the issue or reason for the refund request

We will review your request and respond as soon as possible. Approved refunds will be processed back to the original payment method.

Additional Information

  • Partial refunds for digital products may be considered at our discretion.

  • Refunds may take up to 14 business days to process.

  • Refunds will be issued in the original purchase currency; any currency conversion fees are the customer’s responsibility.

If you have any questions or concerns, feel free to contact us anytime at categoryminds@gmail.com.

Category Minds™ | Color‑Coded Tools for Memory & Focus

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